Privacy policy

Subject of data protection

The object of data protection at dhp-technology ag (hereinafter "dhp" ) is the protection of sensitive and personal data. This concerns all information relating to an identified or identifiable natural person, the data subject. For example, this includes personal information such as name, postal and e-mail addresses and telephone numbers.

Objective and scope

The protection of your privacy when processing personal data and the security of all business data is an important concern for dhp. We process personal data responsibly and in accordance with the legal provisions of the Federal Data Protection Act (nDSG) and the EU General Data Protection Regulation (DSGVO). We see the protection of your data protection rights as part of our social and societal responsibility. This data protection policy applies to dhp, the companies controlled by it, as well as their executive bodies and employees. The individual companies are responsible for compliance with this policy and the respective national data protection laws. If national regulations provide for a higher level of protection for personal data, these shall apply over and above this policy.

Responsible person and his EU representative

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) is:

dhp technology ag
Weststrasse 7, 7205 Zizers, Switzerland
Phone: +41 81 515 71 20
represented by Mr. Gian Andri Diem, CEO

EU data protection representative under Art. 27 GDPR:

dhp technology ag
Weststrasse 7, 7205 Zizers, Switzerland
Phone: +41 81 515 71 26
represented by Mr Martin Bertschi

Data Protection Officer

Data protection officer of the data controller:

Mr Martin Bertschi
dhp technology ag
Weststrasse 7, 7205 Zizers, Switzerland
Phone: +41 81 515 71 26

Lawfulness of the processing

The following legal bases apply to the processing of personal data:

Insofar as the consent of the data subject must be obtained for processing operations of personal data, Art. 6 para. 1 lit. a DSGVO serves as the legal basis.

Insofar as the processing of personal data is necessary for fulfilment or for pre-contractual measures, Art. 6 para. 1 lit. b DSGVO serves as the legal basis.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which dhp is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

Insofar as the processing is necessary to protect vital interests of the data subject or another natural person, Art. 6 (1) lit. d DSGVO serves as the legal basis.

Insofar as processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, Article 6(1)(e) DSGVO serves as the legal basis.

Insofar as the processing is necessary to protect a legitimate interest of the controller or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden, Art. 6 (1) lit. f DSGVO serves as the legal basis.

Data processing

Personal data may be processed for the following purposes, among others:

  • Building and maintaining relationships with business partners
  • Application management
  • Fulfilment of contractual and pre-contractual obligations
  • Direct marketing and public relations (e.g. newsletter / competitions)
  • Internal administration and service purposes
  • Dealing with non-contractual enquiries and concerns
  • Prevention and protection against legal violations, defence against legal claims as well as internal and external compliance measures

Website (Hubspot)

When our website is accessed, the access data is stored in a log file. The processing is necessary to be able to display the website properly. This involves the following access data:

  • IP addresses
  • Date and time of access
  • Dwell time
  • Name of the retrieved file
  • Page from which the access was made
  • Domain/country of the visitor
  • Web browser used
  • Operating system used

Interaction on our website (Hubspot)

When interacting and making an enquiry on our site (filling in forms and applying etc.), the data entered is stored in a log file. The processing is necessary to be able to process the request properly. This involves the following access data:

  • Name
  • E-mail address
  • Company / Institute
  • Country
  • Department
  • Job title
  • Subject
  • Message text

Recipients of personal data

Within the company, only those persons have access to your personal data who need it for the purposes stated in each case. External recipients only receive your personal data if there is a legal basis for this or if you have given your consent.

Data transfer to third countries

In the case of data transfer to third parties whose registered office or place of data processing is not located in a member state of the European Union, another state party to the Agreement on the European Economic Area or a state for which an adequate level of data protection has been established by a decision of the European Commission, dhp shall ensure prior to transfer that the data transfer is either covered by a legal authorisation, that guarantees exist for an adequate level of data protection with regard to the data transfer or that you have given your consent to the data transfer.


We use cookies to provide our digital offers. These are small text files that are stored in your browser or on your device and transmitted to us each time you access our homepage or our other digital offers. They contain, for example, an anonymous user ID so that we can recognise you on your next visit. This is the only way we can continuously improve our digital offers and provide you with time-saving and convenient functions such as further calculations in the web calculator or the personalisation of our content. We make sure that we only store as much information as necessary. If you do not agree to this, you can set your browser so that it does not accept cookies from dhp. You can still use our digital offers, but then some functions will not be available to you or only to a limited extent. You can deactivate cookies completely or partially in your browser settings at any time. If cookies are deactivated, you may no longer be able to use all the functions of this homepage.

Web analytics

When you use, we anonymously and automatically collect metadata about your website visit. This includes, for example, your browser, your device type, how you came to our homepage (campaign and referral information), how long your visit lasted or your IP address. We also collect what content you access on our homepage and how you interact with the website and our applications on the website (digital offers). We do this to improve our website and our offerings and to better tailor your experience on our website. To store and analyse the data we collect, we use third-party tools such as Google Analytics. You have the option to disable the aforementioned web analytics services by installing appropriate add-ons.


Content from websites and social networks can also be shared by email (so-called MailShare). If an e-mail is sent via this function, the data protection provisions of the respective mail provider (e.g. of Gmail, GMX, Hotmail etc. or, depending on the case, those of your employer) apply. The e-mail data entered by the user for the MailShare function are not stored by dhp.

Integrated third-party services / social media plug-ins and social networks

With the help of so-called social plug-ins, content and services of other providers, e.g. Facebook, LinkedIn, Hubspot, Twitter and YouTube, are integrated on our website, which in turn may use cookies. dhp has no influence on the data collected by the social networks via the respective plug-ins. The purpose and scope of the collection, the further processing and use of the data by the social network as well as the affected rights and setting options for protecting your privacy of the provider can be seen from the respective data protection information.

Social plug-ins from Meta (Facebook / Instagram)

Facebook is operated by Meta Platforms Ireland Limited; 4 Grand Canal Square; Grand Canal Harbour; Dublin 2 Ireland. Meta's privacy policy can be found at the following link:

Social plug-ins from YouTube
YouTube is operated by Google Ireland Limited; Gordon House; Barrow Street; Dublin 4; Ireland. YouTube's privacy policy can be found at the following link:

Social plug-ins from Twitter
Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. You can find Twitter's privacy policy at the following link:

Social plug-ins from LinkedIn
LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. You can find LinkedIn's privacy policy at the following link:

Social plug-ins from Hubspot
Hubspot is operated by Hubspot Inc, Two Canal Park, Cambridge, MA 02141 USA. Hubspot's privacy policy can be found at the following link:

Business communication via Microsoft Teams and SharePoint

We use Microsoft Teams to conduct normal business communications, such as online meetings or video conferences. If online meetings are to be recorded, we will inform you of this before the start and ask for verbal consent in advance. Where necessary for the purposes of recording the content of an online meeting, we will store the chat content. Microsoft Teams is a service of Microsoft Ireland Operations, Ltd. When using Microsoft Teams, various types of data are processed. The scope of the data also depends on the data you provide before or during participation in an "online meeting".

The following personal data are subject to processing:

  • User details: display name, email address, profile picture (optional), preferred language
  • Meeting metadata: e.g. date, time, meeting ID, phone number, location
  • Text, audio and video data: You may have the option of using the chat function in an online meeting. In this case, the text entries you make are processed in order to display them in the online meeting.

In order to enable the display of video and the playback of audio, data from the microphone of your end device and from a video camera of the end device are processed during the meeting. You can turn off or mute the camera or microphone yourself at any time via the Microsoft Teams apps.

The Microsoft Teams privacy notice can be found at the following link:

Data security

dhp takes the necessary technical and organisational measures (TOMs) to ensure an appropriate level of protection and to protect the data we manage from the risks of accidental or unlawful destruction, loss, manipulation, alteration, unauthorised disclosure or access. We constantly adapt the corresponding security measures to technological developments.

Processing of data requiring special protection

Personal data requiring special protection may only be processed if this is required or permitted by law. Processing of such data by dhp may be permissible if the data subject has expressly consented to the processing, the processing is absolutely necessary in order to assert, exercise or defend legal claims against the data subject.

Data minimisation and storage duration

The collection and storage of personal data must be adequate and relevant for the purpose and limited to what is appropriate for the purposes of the processing. The storage may only take place as long as it is necessary for the purpose or you have not effectively objected to the processing of your data or effectively revoked your consent. If there are any statutory retention periods, these will be archived for the prescribed period. If there is no need to store your data after the statutory retention period has expired, your data will be deleted.

Data subjects' rights

You can assert the following rights against dhp. To assert your rights, contact the data protection officer. Please note that a clear, doubtless identification of your person must be necessary for this.

Duty to inform and right to information

Right to be informed (Art. 13 GDPR) by the controller at the time of collection.

Right to information (Art. 15 DSGVO) about the processing of your personal data.

Right of rectification

Right to rectification (Art. 16 of the GDPR) of inaccurate or incomplete personal data

Right to erasure

The right to request the deletion of your data if the conditions set out in Art. 17 of the GDPR are met, insofar as this data is no longer necessary for the purposes for which it was collected. Furthermore, there is a right to deletion if your data was processed on the basis of your consent and you now revoke this consent.

Right to restrict processing

Right to request the restriction of the processing of your data if the conditions of Art. 18 of the GDPR are met, including if the accuracy of personal data is disputed. Meanwhile, a restriction of processing may be requested for the duration of the verification of the accuracy of the data.

Right to data portability

Right of the data subject under Article 20 of the GDPR to receive personal data concerning him or her in a commonly used and machine-readable format.

Right of objection

Right according to Art. 21 DSGVO to revoke the processing of personal data for reasons arising from the specific situation at any time, provided that the processing is based on an overriding legitimate interest.

Right of appeal

The right to lodge a complaint with the Data Protection Officer pursuant to Art. 77 of the GDPR if you believe that a breach of the Directive has occurred. Independently of this, you also have the right to complain directly to a competent supervisory authority about our processing of your data.


This privacy policy will come into effect on 01 September 2023. dhp reserves the right to amend this policy from time to time to reflect current circumstances.